Customer Care Week 2009, the premier tour towards customers satisfaction had rounded up its first stop in Singapore and consecutive second stop in Malaysia in March. The Program was an absolute success with customers securing their registration soon after the announcement was released and were fully garnered by all parties. With the aim of creating awareness on the latest CAE Technology, the Program is also an effort to further the sharing of EPLAN’s information within its community.

Proactive Support
EPLAN plays a pivotal role in understanding and recognizing users need and requirement. Defining solution and enhancement of users skills and techniques are always our priority. Here, users are constantly heard and all plan and opinions are being formed and reinforced in the minds of users, creating a unique signature of users experiences. Users feel a sense of belonging with regular support and communication thus building trust and relationships within the EPLAN Community.

Building Capabilities In Crisis
EPLAN sees the potential of growth even in downturns through constant review of strategic flexibility, building a culture that delivers a unique brand trust mark as well as regular support demonstration.

All these were proven success factor assisting in tapping into the latent users desire to find a more fulfilling existence and a sense of community.

Quality Assurance In Technology
Undeniably, in this economic upheavals and weakening job security,companies need more reasons to invest. EPLAN constantly educate users with its technology and standard in the electrical design field with hundreds of researches working round the clock upgrading and improving EPLAN features and functions, for instance the introduction of Macro Variant Technology, Automatic Wire Numbering in Customizable Format, Effective Symbols and Parts Data Management and many more. EPLAN is a synonym for innovative strength, continuity, progress and investment security in this strong business group.

Keep a look out for EPLAN Customer Care Week 2009 tour around South East Asia and other upcoming and rolling activities.

For further event and promotion details, kindly contact EPLAN Competence Centre S.E.A team at +603 7954 5525 or email to [email protected]

Courtesy of Eplan